(ePUB) User-Based Innovation in Services ยท 9780857931955

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    User-Based Innovation in Services
    by Jon Sundbo

    ๐Ÿ” User-Based Innovation in Services – CLICK HERE ๐Ÿ”

    • Release date: December 29, 2011
    • Publisher: Edward Elgar Publishing
    • Format: hardcover, 432 pages
    • Language: english
    • ISBN: 9780857931955 (0857931954)
    • Author: Jon Sundbo

    About The Book

    This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognising the fact that users are innovators and, as such, services develop while in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analysed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation.

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